Reviews: Alterations Express

ALWAYS WELCOMING AND HELPFUL

“The staff at Alterations Express are always welcoming and so helpful. They share great ideas for alterations and lay out all the options before proceeding. I’ll definitely come back.”

Kayla B.

FELT LIKE FAMILY!

“Very pleasant experience from the minute we walked in, felt like family! As you may know, weddings seem to be nothing but worries, we left with our dresses in our hands and felt reassured that everything was going to be ok! Thanks to all the staff!”

Shari C.

Professional, Knowledgeable, and efficient

“Staff was very busy but very professional, knowledgeable, and efficient!” 

Dana K. 

EXTREMELY KNOWLEDGEABLE AND FRIENDLY

“Staff was extremely knowledgeable and friendly. They took the time to answer all of my questions and also gave me the time to think through what I would have to get on my end to match with what they would be altering. Highly recommend!”

Dana K.

super professional

“Allison was extremely knowledgeable, helpful, and pleasant when working with me to alter my wedding dress. She made suggestions on adding beads to my dress and including cups so it would fit properly. Super professional!”

Francine M.

CUSTOMER SERVICE WAS GREAT!

“This was my first visit and it exceeded my expectations! Customer service was great!”

Mariah
North Canton location

ALWAYS GET GREAT RESULTS

“I have recommended Alterations Express to many people. I first met Irina when she was working at a bridal shop many years ago. She is an expert and has wonderful people working with her. No job is too big or too small. I always get great results. Thank you!”

Denise

VERY INFORMATIONAL & EXTREMELY NICE

“Very informational first visit with the staff member being extremely nice while giving valuable suggestions. I will be returning today.”

Andrea
Fairlawn location

PLEASANT & QUICK

“Very pleasant and quick experience!”

Mona
Strongsville location

EXCEPTIONAL

“First time experience was exceptional!”

Shelley
North Olmsted location

EXCEEDED MY EXPECTATIONS

“Every aspect of the job, from the moment I walked in the store to the time I walked out with my repaired leather jacket, exceeded my expectations. Well done!”

Rodger

FANTASTIC JOB

“When I brought my jacket in to get the alteration, the lady behind the counter was very pleasant. And whoever did the alteration on my jacket did a fantastic job. It fit perfectly.”

Russell
Fairlawn location

SO FRIENDLY

” Everyone is so friendly!”

Janice
North Olmsted location

SERVICE IS GREAT & TIMELY

“I have been coming to this site since I was performing on stage. And came back for my wedding alterations. The service is great and timely!”

Lakeeta

PROFESSIONAL & EFFICIENT

“I came with my two year old for a dress fitting. Both ladies were professional and efficient which was much appreciated with a small child in tow! Sierra did my fitting and was extremely thorough to be sure the shoulders were pinned exactly right for the best fit. There was also some dart work to be done with boning, and again, she took her time to be sure it was right. Melanie helped me at the counter and was quite helpful too. The best part is that it will be done in time for a big event on Saturday!”

Suzanne

FRIENDLY STAFF

“Very pleasant experience and friendly staff!”

Katie
Woodmere location

TIMELY & PLEASANT

“Timely service, pleasant experience!”

Jan
North Canton location

VERY PROFESSIONAL

“Although I was just having some pants hemmed and a pocket flap removed the final product was very professional. Since my first experience I have used A-E three more times.”

David

PATIENT & HELPFUL

“So patient and helpful :)”

Bonnie

VERY IMPRESSED

“First time visit for estimate, I was very impressed with the process, and the staff.”

Vernette

EXCELLENT SERVICE

“Have always had excellent service & courteous people at the counter!”

Michael
Strongsville location

GREAT WORK

“The ladies are always friendly, professional and do great work!”

Pamela
Strongsville location

PLEASANT & PROFESSIONAL

“Very pleasant and professional. Extremely patient with my 91 yr old mother who was also getting alterations to her pants for her grandson’s wedding.”

Debbie

WILL DEFINITELY BE BACK!

“Great job, very friendly. Will definitely be back!”

Chris
North Canton location

EXCELLENT JOB

“So nice to have somewhere to go that is friendly, yet professional. They do an excellent job! I am petite and that says it all about alterations!”

Mary Beth